CONTAINER TERMINAL QUALITY INDICATOR (CTQI)

Container cranes at Eurokai in Hamburg

What is CTQI?

The Container Terminal Quality Indicator (CTQI) standard was developed by the then Germanischer Lloyd (today DNV), a global classification society, in collaboration with the Global Institute of Logistics developed. In addition, representatives from internationally recognized terminals took part in the development and, with their know-how, made it possible for the first time to define uniform methods for measuring the efficiency of container terminals worldwide. Although CTQI is an absolutely objective standard with uniform assessment, the individuality of each terminal is specifically addressed.

What is the benefit of CTQI?

The aim of the CTQI standard is to improve the collaboration of all those involved along the supply chain and thus increase efficiency in global container traffic. The CTQI certificate gives container terminals the opportunity to demonstrate strength to the outside world and demonstrate the quality standard required by customers and local authorities. In addition, container terminals benefit from internal evaluation processes during certification that highlight possible weak points and provide suggestions for improvement.

Participants of the Hamburg Committee Meeting

What does CTQI certification include?

For CTQI, efficiency and structure as well as the management system of the terminal are audited. To measure efficiency, over 70 objective and precisely defined measured values ​​such as “Ship Productivity” or
“Berth Working Index” was recorded and evaluated using a points system. A terminal only receives a CTQI certificate if it exceeds a minimum score – the CTQI benchmark. In a further evaluation process, different structural elements such as the number and age of cranes or service at the gate are taken into account. A minimum number of points must also be achieved. External factors such as connection to the hinterland or maritime restrictions on access to the terminal are also examined, but are not taken into account in the evaluation.

Port expert Dr. Gustaaf de Monie in conversation with Dr. Yves Wild

CTQI – the Dr.-Ing. Yves Wild Ingenieurbüro GmbH provides professional, competent advice!

The Dr.-Ing. Yves Wild Ingenieurbüro GmbH was significantly involved in the development of the CTQI standard. During the four-year development phase, Dr.-Ing. Yves Wild Ingenieurbüro GmbH was represented at all crucial meetings and made a decisive contribution to the conception and implementation of the CTQI standard. Therefore, Dr.-Ing. Yves Wild Ingenieurbüro GmbH now offers first-hand advice to container terminals seeking CTQI certification. This can include:

  • Detailed explanation of CTQI elements
  • Analysis and optimization of operational processes within the terminal
  • Development of a strategy to prepare for certification, taking into account the individual circumstances of the terminal
  • Assist in determining CTQI points for all relevant operations
  • Development of approaches to improve performance (CTQI points)